FREE = This service has been confirmed to be free.
ML = This service is offered in multiple languages.
Please note that the legend is only a guide. If you have any questions about a service, we encourage you to reach out to the organization directly.
Supplemental Income Supports:
Apply for the Canada Emergency Response Benefit (CERB)
The CERB supports Canadians by providing financial support to employed and self-employed Canadians who are directly affected by COVID-19. It provides a payment of $2,000 for a 4-week period (the same as $500 a week) for up to 16 weeks. This benefit is now also available if you earned $1,000 (before taxes) or less during an eligibility period. The above link outlines who is eligible and how to apply.
Government of Canada’s COVID-19 Economic Response Plan
The Government of Canada is taking immediate, significant and decisive action to help Canadians facing hardship as a result of the COVID-19 outbreak. This page outlines economic supports for individuals, businesses, and industries.
Ontario Works and ODSP Recipients Emergency Benefits
Ontario Works and ODSP recipients can access emergency benefits by calling their caseworker. Emergency benefits for COVID-19 related expenses are the same for both programs: up to $100 for single individuals and up to $200 for families. It is recommend that all communications with ODSP be in writing by mail or fax, as phone calls are rarely answered. For the address and fax number of your local office, click here.
Provincial Government’s Support for Families
Learn about funding that families can apply for if they have children who are not in school or child care because of coronavirus (COVID-19). The above link outlines who is eligible and how to apply.
Supports for Paying Bills:
Ontario Electricity Support Program
If you are a customer of an electricity utility and in a lower-income home, you may qualify for a reduction on your electricity bill. The OESP will reduce the cost of your household electricity by applying a monthly credit directly to your bill. The credit amount will depend on how many people live in your home and your combined household income. Select the above link to apply.
Financial support for Hydro bills:
- Energy Plus (Cambridge, North Dumfries)
- Kitchener-Wilmot Hydro (Kitchener, Wilmot)
- Waterloo North Hydro (Waterloo, Woolwich, Wellesley)
Supports to Assist Families with At-Home Learning:
Government of Canada’s Connecting Families Initiative
The Government of Canada’s Connecting Families initiative, in partnership with Internet service providers (ISPs), helps eligible low-income Canadian families get home Internet services for $10 per month. (See link above for more information.) Families that qualify should have received a letter in the mail with an identification code. If they did, click here for the next step in the process.
GreenTec is giving away 100 Laptops
GreenTech is giving away 100 laptops to students in Waterloo Region (JK to Grade 12) so that they can do schoolwork at home. Click the link above to apply.
Province of Ontario Giving iPads with Free Data to 21,000 Students
The Ontario government will be distributing iPads with free wireless data plans to students who may not have access to the province’s online learning tools as schools remain closed due to the COVID-19 pandemic. Please click the link above to learn more about this development.
RCTech Outreach provide low income individuals with affordable ownership of quality renewed computers, ready to use software & learning modules all in one package. Select the link above to view eligibility.
General Financial Supports:
Credit Counselling at Carizon FREE, ML
Carizon offers confidential, no fee credit counselling to help if you are worried about your expenses and monthly debt.
Family Outreach Program FREE
Parents experiencing a low income with children 17 and under can call, text or email a Family Outreach Worker to talk through their needs and get connected to resources to support their families.
Financial Wellness Assistance FREE, ML
Langs is here to assist you in connecting to the various financial resources and programs being made available to Canadians. Please call 519-653-1470 Ext 271, if you need assistance finding information, or select the above link for more information.
ODSP Applicants or Recipients Facing Deadlines
ODSP Applicants or Recipients Facing Deadlines to submit DDPs or medical review packages who cannot get appointments to see health-care providers should call the DAU at 1-888-256-6758 to request extensions.