Mental and Emotional Health


FREE = This service has been confirmed to be free.
ML = This service is offered in multiple languages.

Please note that the legend is only a guide. If you have any questions about a service, we encourage you to reach out to the organization directly.

If your organization is doing something similar and would like those efforts included in this list, please send an email to Monika Bodemer.

If you are in crisis, please call 1-844-437-3247 (Here 24/7) or dial 9-1-1.



Carizon ML
In line with the Public Health recommendation to practice social distancing, Carizon is offering ongoing counselling and support to individuals and families through telephone and video conferencing. An up-to-date listing of Carizon’s current and upcoming programing can viewed at the above link.


ConnexOntario FREE
Adults and frontline workers who are dealing with the realities of COVID-19 can call ConnexOntario at 1-866-531-2600 for mental health, addictions, and problem gambling support.


Front Door
Front Door continues to be the access point for families needing children’s mental health services in Waterloo Region, with the availability of more virtual service options. Please click the above link for ways to access Front door services.


Here 24/7 FREE
Your front door to the addictions, mental health, and crisis services provided by 11 agencies across Waterloo Wellington.


Hope for Wellness FREE, ML
The Hope for Wellness Help Line offers immediate mental health counselling and crisis intervention to all Indigenous peoples across Canada. Phone and chat counselling is available in English and French. On request, phone counselling is also available in Cree, Ojibway, and Inuktitut.


Kids Help Phone FREE
Kids and teens 18 and younger who need to talk to someone about their mental health (or anything else!) can call 1-800-668-6868 or text “CONNECT” to 686868, for 24/7 support. No judgement, totally private, 24/7. Adults can text WELLNESS to 741741.




A free skill-building program managed by the Canadian Mental Health Association (CMHA). It is designed to help adults and youth 15+ manage low mood, mild to moderate depression and anxiety, stress or worry. Delivered over the phone with a coach and through online videos, you will get access to tools that will support you on your path to mental wellness.


Centre for Addiction and Mental Health—Mental Health and COVID-19
The COVID-19 situation is stressful for everyone and it is normal to be anxious and worried. This site is designed to provide information and suggestions about how best to cope in this difficult time


COVID-19 Youth Mental Health Resource Hub
COVID-19 has, and will, impact the mental health of people everywhere. Please click above for an easy-to-access hub for reliable information and support on youth mental health.


Grief, Dying, and Death During a Pandemic
This resource was written collaboratively by members of the Psychosocial and Spiritual Supports Working Group of the Region of Waterloo. This resource will evolve as new information becomes available, so please be sure to check back often.


Here 4 Help
A new online repository of useful tools and techniques to manage the stresses of dealing with COVID-19 for all members of the family, employers, employees, and health care workers.


Mental Health First Aid COVID-19 Self-Care & Resilience Guide
Building self-care into daily or weekly routines can greatly improve resilience and prevent burnout.


Not Myself Today
A great website with several resources to support mental well-being. When you first visit the site, you will need to sign up for an account (it’s free) before accessing the resources.


Waterloo Catholic District School Board
You can find resources here to grow your knowledge on mental health topics, learn a variety of daily wellness practices that can help you manage stress, get connected when additional supports are needed, and learn about how WCDSB is promoting wellness in our school communities.


Waterloo Region District School Board
A compilation of mental and emotional health resources for young people and their families.


Waterloo Region Suicide Prevention Council
A compilation of locally developed information and tip sheets, as well as a list of local, provincial, and national support services that can be accessed virtually during this time.


An automated chatbot delivered via an app on your phone. Woebot uses cognitive behaviour therapy to give tailored, step-by-step guidance to think and feel better.


YMCA’s Ways to Keep Your Mind Well
Includes guided meditations, various resources, and positive stories.

Skip to content